Privacy Policy

Last updated: March 9, 2026

Balance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Balance mobile application ("App"). Please read this policy carefully.

1. Information We Collect

Information You Provide:

• Account registration information (such as name and authentication credentials)
• Profile information you choose to add
• Data you input into the App, such as habits, journal entries, and preferences
• Communications you send to us (such as support requests)

Information Collected Automatically:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features accessed, time spent in the App, interaction patterns)
• Log data (IP address, access times, app crashes and diagnostics)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features
• Personalize your experience and deliver relevant content
• Process transactions and manage your subscriptions
• Communicate with you about updates, support, and promotional offers (with your consent)
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the App (e.g., analytics, cloud hosting, payment processing)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. We may also retain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of promotional communications at any time

To exercise any of these rights, please contact us at support@pocketbalanceapp.com.

7. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@pocketbalanceapp.com.